Suggestions and Complaints

In line with our COVI9-19 emergency pandemic policy, all complaints not involving criminality or safeguarding matters will be dealt with after normal service resumes (when pandemic is over).  

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Practice Manager who will deal with your concerns appropriately. 

Complaints Procedure