When We Are Closed

If the surgery is closed and you need a doctor urgently there is always a doctor available 24 hours a day. You should call 020 8763 5620 where a recorded message will tell you how to get medical assistance.

From 08:00 to 18:00 weekdays, it will generally be one of the doctors from our practice who sees you, but from 18:30 weekdays and during weekends and bank holidays you will need to contact NHS 111. If you are anywhere within the London Borough of Croydon then you should simply dial 111 and follow the instructions.

Calls are FREE from both landlines and mobiles. When phoning be sure to have a pen and paper handy plus some coins or a phone card if you are in a call box.

 

NHS 111

If you require urgent medical attention or advice outside of surgery hours please call NHS111.

Calls are free from both landlines and mobile phones.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

NHS 111

 

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 

Croydon GP Hubs

Need to see a GP but can’t get an appointment? Our GP Hubs can help.
Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.

FIND OUT MORE

 

Emergency Help in Early Pregnancy

Croydon University Hospital has a walk-in early pregnancy unit that can be accessed from 9am to 11am, Monday to Friday. No appointment or referral is required (Tel: 020 8401 3985).

East Surrey Hospital's early pregnancy unit does not allow walk-in appointments, however, patients can phone 01737 231824 between 8am and 6pm, Monday to Friday (excluding Bank Holidays) to leave a message and someone will phone back.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

 

Health Help Now

Feeling unwell? Not sure where is open in order to go to get the help you need? Croydon has recently joined a new digital health service called Health Help Now, which lists common symptoms and offers suggestions for treatment, based on your location and the time of day. You can find the website at www.healthhelpnow.nhs.uk or download the app for free from Google Play or Apple app stores.

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