Ordering a repeat prescription


Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Repeat Prescriptions

You can order a repeat prescription online via Patient Access (link at top of this page) or via our Online ConsultationPlease allow 3 working days to process a repeat prescription.  

Alternatively, you can request a repeat prescription by handing to us or posting the right-hand side of the prescription to either surgery clearly indicating all the items you require. 

Your prescription can then be collected from your choice of pharmacy.

Repeat Prescription

Please Note: Due to the possibility of error, we do not accept requests for repeat prescriptions over the telephone. Furthermore, if you request your prescription very early it will be rejected for safety reasons unless it is for a valid reason (e.g. going on holiday). If this is the case, please put your request in writing to our prescription clerk, who will pass on the request to the GP on your behalf.

You can request currently authorised medication only. You will know if your medication is 'current' as it will show on your list online and/or appear on the right hand side of your prescription. If your medication is NOT listed then you need to make an appointment with your GP for this to be reviewed. 

Many local chemists operate a collection scheme to help save time.  Furthermore, with the introduction of Electronic Prescribing, if patients are on repeat medication that isn't likely to change, they can nominate a pharmacist that they always want to have their prescriptions go to and their medication will be electronically requested from that pharmacy without the need for a paper prescription - please ask Reception for more details.

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


Private Prescriptions

As a result of a private referral, patients may be given a private prescription. Following guidance from Croydon Prescribing Committee we will not exchange this initial private prescription for an FP10 until we receive documentation from the consultant giving a diagnosis, full details of the prescribed medication and responsibilities for monitoring and follow up. The medication prescribed will also need to be in line with local formularies, NICE guidance and other national guidance. If this is not the case then we may prescribe an alternative drug from the same therapeutic class.


Unused Medicine

If you feel you do not need all the medication that you have been prescribed, please let us know as we are trying to minimise the amount of wasted medicines. If you have any unused or expired medicines, please do not throw these in the rubbish bin or down the toilet. Children can take the medicine from the bin, and medicines that have been flushed down a toilet could end up in the drinking water system or harm the environment. Please take any unwanted medicines to a pharmacy, where they can be disposed of safely.