Why does the Receptionist need to ask what's wrong with me?
When you phone the sugery, the receptionist will ask what is wrong with you. This is because:
- Our receptionists need to connect you with the most appropriate service for your needs
- Depending on your issue, it may be more appropriate for you to see a different clinician
- The GPs have asked our receptionists to ask certain questions when booking to help the smooth running of our clinics
Providing this information can help us to save a GP appointment for you when you really need it.
Published: Mar 8, 2021