Opening Hours

 

When we're open

Important

We are closed on bank holidays. See our events and closures page to learn more.

Purley Surgery

Day Opening hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 8pm
Thursday 8am to 6:30pm
Friday 8am to 6:30pm
Saturday Closed
Sunday Closed

Coulsdon Surgery

Day Opening hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 6:30pm
Thursday 8am to 8pm
Friday 8am to 6:30pm
Saturday Closed
Sunday Closed

Telephone Times

Our telephone lines are open from 8am to 1pm and from 2pm to 6pm. Our phones are switched to the Out of Hours service overnight between 6pm and 8am. When you phone the surgery, you can select from one of the following options:

Telephone Option Description Times Available
1 Reception Team 8am to 1pm
2pm to 6pm
2 Prescription Queries 9:30am to 12pm
3 Appointment Cancellations 8am to 6pm
4 Surgery Hours and Out of Hours 8am to 6pm

When we're closed

Self-Help

Help and support available from many National and Local Organisations.

Visit our Self-Help Zone

Your Local Pharmacist

Your Local Pharmacy can offer health advice without an appointment free of charge.

Locate your local pharmacy

Enhanced Access

Appointments are available through our Primary Care Network and are bookable by phoning Reception on 020 8763 5620. The Saturday clinic is held at our Purley Surgery.

Appointment times include:

  • Friday Evenings: 6:30pm to 8pm
  • Saturdays: 9am to 5pm

If you have an Enhanced Access appointment on a Friday evening or Saturday that you wish to cancel, please phone 020 3727 5357 (Option 4)

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online