updated at 12:30pm on 13/10/2020
Please help the receptionist
My husband attended the surgery this morning to see the nurse for a regular injection. As usual he received an excellent service. Whilst standing outside, I noticed a young man trying to barge into the surgery. He started swearing under his breath when he realised he had to ring the bell. When he entered the surgery he was not wearing a mask. I believe there was an exchange between him and the receptionist about his refusal to wear a mask and refusal to produce any evidence that he was exempt. The receptionist was polite at all times. When he left the surgery my husband said he was again swearing at the receptionist under his breath- still no mask. The receptionist apparently handled the incident very well, but staff should not have to deal with this during this difficult time.
Visited in October 2020, Posted on 12 October 2020
Flu Vaccination Clinic
My son and I attended the flu vaccination clinic today. Inevitably and understandably there were some anxious and confused members of the older generation- but all the surgery staff were calm, helpful and ensured a smooth and reassuring experience at this stressful time. Thank you.
Visited in September 2020, Posted on 24 September 2020